Riverlink Shopping Centre, 37/6 The Terrace, North Ipswich QLD 4305, Australia
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Had a quote from kitchen connections that came to our house and claimed that we must sign asap or the 50% off cabinets would not be available. The sales rep didn't explain any of the dodgy terms and conditions that kitchen connections use.

1. No cooling off period. If you make a deposit regardless if you change your mind immediately. They will keep all your deposit regardless of how much your deposit is.

Contract law won't give you a cooling off period unless over 20k in Queensland. They are aware of this however will not tell you and the loss of deposit. Lost $1300 to their company because of extremely unfair contract for customers, even though I called the next day to cancel. 2.

You have to pay the trades directly and are not included in the price. Their contract states that the quotes for trades are only an estimate and a trades person could request any amount they require to complete the job. 3. Quick signing up method.

Come to your house, stay for long period of time to price the quote. No chance to read or contemplate or read the contract before it's under your nose and need to sign up straight away or the incredible deal will disappear. I explained the situation to the manager that we simply made a error in signing and couldn't afford the cost, said he would try to get our money back. No money back.

$1300 down the drain for no services or products received. $1300 stolen from a consumer because of unethical contracts all in their favour Truley unethical and morally wrong to take money for no services completed.

Review about: Kitchen Connection Sales Representative.

Reason of review: Problems with payment.

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Was it Elizabeth Tom?


Take them to the QBCC, see if they can help you

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